Alliance Insurance

Client at a Glance

Alliance Insurance is the UAE’s leading provider of premium insurance services to individuals, corporations, and government bodies, with nearly 50 years of market presence and AED 1.28 billion in assets under management.

While preparing its fourth Integrated Report (IR), Alliance Insurance recognised that fragmented, manual workflows could no longer support the complexity of comprehensive disclosures, specifically managing six interconnected capitals across 12 ESG material topics while simultaneously meeting Dubai Financial Market (DFM) ESG requirements and global standards.

The mandate was not merely to produce a compliance document but to establish a robust data infrastructure that could deliver an audit-ready Integrated Report (IR) within an aggressive 6-week timeline.

The Challenge: Scaling Sustainability Reporting Beyond Spreadsheets

Alliance Insurance faced a fundamental operational challenge in producing a comprehensive Integrated Report (IR) that combined financial and non-financial performance across six Capitals while relying on fragmented Excel-based data collection processes.

• Data Architecture Complexity: Managing hundreds of data points across Financial, Relationship, Intellectual, Human, Social, and Natural Capital required systematic consolidation from 10+ departments, 5 UAE branches, and 8 distinct insurance lines, all while maintaining comparative integrity over a three-year period (2022-2024).
• Multi-Framework Synchronisation: Alliance sought to simultaneously align with the GRI Standards, DFM’s ESG Framework, International Integrated Reporting (IR) Framework requirements, and UAE regulatory mandates, each of which requires specific disclosure formats and data validations.
• Manual Process Vulnerability: Their existing manual workflows created critical risks, including broken systems, version control challenges across multiple contributors, limited audit traceability, and increased vulnerability to calculation errors in complex metrics.

Oren's Solution: From Fragmentation to Integration

Oren's engagement focused on replacing Alliance's fragmented manual processes with a centralised, automated data infrastructure capable of handling the technical demands of a comprehensive Integrated Report (IR) within a very short timeline of 6 weeks.

• AI-Powered ESG Platform: Deployed Oren’s digital ESG platform, Oren Sustainability Hub (OSH), to centralise ESG data collection across Alliance's operations, replacing error-prone Excel workflows.
• Single Source of Truth: OSH acts as a unified platform, consolidating inputs from more than 10 departments, five branches, and over 120 vendors.
• Multi-Framework Compliance: Simultaneously create a report aligning with GRI, DFM’s ESG Framework, International Integrated Reporting (IR) Framework, and UAE regulatory mandates.
• Audit-Trail Integrity: A complete data trail enabling 3rd-party auditors to trace any reported figure to source documentation.

The Outcome: Faster, Compliant, and Scalable Sustainability Reporting

Through its partnership with Oren, Alliance Insurance achieved a technical and strategic transformation in its sustainability reporting:

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Complexities Managed

Navigating concurrent regulatory transitions while integrating enterprise-wide ESG data across complex business and supplier ecosystems for Alliance Insurance.

• Regulatory Transition Challenge: Simultaneously supporting Alliance through the new Scope 3 GHG emissions accounting guidelines and the IFRS 17 transition, both of which require accurate restatement of the 2022–2023 baseline data.
• Cross-Functional Data: Consolidating diverse data types from multiple departments, such as Finance, HR, Environment, and stakeholder feedback, across eight business lines, along with supplier screening for 120+ vendors, each with different measurement units and validation protocols.

Oren’s combined capabilities in an AI-powered ESG platform, deep regulatory compliance expertise, and experience working with insurance companies globally proved instrumental in transforming fragmented, manual processes into a coherent, audit-ready reporting system.

Conclusion

Alliance Insurance’s fourth Integrated Report marked a decisive shift from compliance-driven reporting to a future-ready, data-led sustainability architecture. By replacing fragmented, Excel-based processes with a centralised, audit-ready ESG data infrastructure, Alliance demonstrated that even under aggressive timelines and regulatory complexity, sustainability reporting can be both rigorous and scalable.

The six-week delivery was not merely an execution milestone; it validated Alliance’s ability to manage multi-capital disclosures, evolving ESG regulations, and cross-functional data with confidence and precision. More importantly, the engagement positioned Alliance Insurance beyond a single reporting cycle. With Oren’s AI-powered ESG platform, Alliance now has a sustainable operating model for Sustainability Reporting, one that can adapt to future regulatory shifts, expanded disclosures, and stakeholder scrutiny.